Terms of Service

Website Use

This website is provided for general information purposes only.

Users must not misuse the website or attempt to gain unauthorised access to systems or data.

Information on this website may change without notice.

Quotes & Pricing

All quotes provided are based on information available at the time.

Final pricing may change due to:

• Site conditions
• Concrete condition or hidden damage
• Moisture issues
• Additional preparation requirements
• Changes requested by the client

Quotes are valid for a limited period as specified.

Preparation & Substrate Conditions

Concrete coatings rely heavily on substrate condition and preparation.

DWD Epoxy & Concrete Solutions is not responsible for failures caused by:

• Structural movement
• Rising moisture
• Poor existing concrete
• Previous coatings or sealers
• External factors outside our control

Project Scheduling

Project timelines may be affected by:

• Weather conditions
• Site access issues
• Material supply delays
• Safety requirements

We will make reasonable efforts to communicate schedule changes.

Client Responsibilities

Clients must:

• Provide safe site access
• Remove vehicles and belongings
• Ensure power and water availability if required
• Inform us of known substrate issues

Warranty & Performance

Warranty details will be provided in writing where applicable.

Normal wear and tear, misuse, lack of maintenance or external damage are not covered.

Limitation of Liability

To the maximum extent permitted by law, DWD Epoxy & Concrete Solutions is not liable for indirect or consequential losses.

Intellectual Property

All website content including images, text and branding remains the property of DWD Epoxy & Concrete Solutions.

Changes to Terms

We may update these Terms of Service at any time. Continued use of the website or services indicates acceptance.

Contact

For enquiries regarding these terms, contact:

• Email: info@dwdean.com.au
• Phone: 0418 360 821